Refund policy

Refunds

All sales are final, and I do not allow returns or cancellations as items are made to order. If there is an issue with your order or the item you receive, please email me immediately.

In the event that you have received an incorrect item or a damaged item, we will provide you with a return shipping label. The item must be shipped back within 3 days or the return will become invalid. We will not reprint return labels after the 3 day period. If you are unable to send the item back, you will need to notify us within the 3 day period following the return label being sent to you.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us with any questions at thetwistedimagetees@gmail.com.